What Employee Climate Survey Offers You

PROVIDES A TURNKEY SOLUTION FOR EMPLOYEE SATISFACTION DATA COLLECTION

uSPEQ® Employee Climate Survey offers the ability to capture employee opinions about your organization without employing a staff of researchers. A subscription includes access to uSPEQ's proprietary questionnaire items, survey distribution, and an easy-to-understand report.

HELPS IDENTIFY AREAS FOR ORGANIZATIONAL QUALITY AND PERFORMANCE IMPROVEMENT

uSPEQ Employee Climate Survey covers domains and concerns demonstrated to be related to job satisfaction. There is sufficient detail in the questionnaire items and reports to enable your organization to use uSPEQ information to identify areas of strength and areas to target to improve employee satisfaction and reduce job strain. The reports help your organization track performance against goals and facilitate the targeting of performance improvement efforts where employee experience falls short of the organization's expectations.

PROVIDES EVIDENCE TO SUPPORT MARKETING EFFORTS

uSPEQ reports highlight organizational strengths to assist your strategic planning and marketing.

APPLIES TO MANY TYPES OF ORGANIZATIONS

The uSPEQ Employee Climate Survey was pilot tested across a diverse group of organizations, ranging in size, type, and geographical diversity, with locations across the United States and Canada.

OFFERS A PSYCHOMETRICALLY SOUND SURVEY

The uSPEQ Employee Climate Survey originated from a private industry employee survey administered since 1998. The survey content was refined through extensive research on factors associated with and components of employee satisfaction. The questionnaire was extensively pilot tested in 2006. Classical Test Theory (CTT), including construct validity, measures of internal consistency, item correlations, and predictive (criterion) validity, and qualitative analysis were utilized to further refine the questionnaire in 2007.

OFFERS A FAST, EASY SURVEY FOR EMPLOYEES TO COMPLETE

Most employees can complete the questionnaire in about 15 minutes.

ALLOWS FOR COMPARISONS ACROSS CORE ITEMS

For meaningful comparisons to benchmarks, similar providers, and trending for performance improvement, there must be standardization in data items, scales, and data collection methods. Crosscutting universal Tier 1 items are included in all surveys. Characteristics of the organization, its programs, and respondents are also collected from all organizations to allow for additional comparisons and benchmarking.

CUSTOMIZES THE SURVEY TO FIT EACH SUBSCRIBER'S UNIQUE NEEDS

CHOOSE QUESTIONNAIRE TERMINOLOGY

Every provider is unique. Recognizing this, uSPEQ customizes each subscriber's uSPEQ Employee Climate Survey to incorporate the organization's terms most familiar to their employees when referring to the organization's senior leadership, supervisors, and divisions.

CHOOSE WHEN AND HOW OFTEN TO DISTRIBUTE THE QUESTIONNAIRE

The subscriber may choose to distribute the questionnaire at a time meaningful and feasible for the organization.

CHOOSE HOW TO DISTRIBUTE THE QUESTIONNAIRE

Questionnaires can be distributed online, on paper, or both. The subscriber decides which method it prefers; both methods ensure the confidentiality and anonymity of respondents. Learn more about how respondents' rights are protected on our Privacy and Security page.

CHOOSE ADDITIONAL ITEMS TO MEET YOUR NEEDS

The subscribing organization can also choose optional questionnaire items. These items provide greater detail in each of the survey sections.

CHOOSE TO CUSTOMIZE THE QUESTIONNAIRE EVEN MORE!

Subscriber organizations can add a limited number of their own questions in a special section of the questionnaire; these items will be summarized in standard reports and are also available for special reports.

OFFERS EASY, ONLINE QUESTIONNAIRE CUSTOMIZATION PROCESS

Item selection, custom terminology, custom item creation, and organizational characteristics occur via a simple online interface.

OFFERS GUIDANCE TO ENSURE A RELIABLE SURVEY PROCESS

The uSPEQ subscriber guide and orientation by the uSPEQ staff provide detailed information to ensure that each subscriber makes meaningful and careful choices during the customization process. Issues such as timing, method of questionnaire distribution, and response rate are discussed. The subscriber guide also provides the organization resources with which to orient and train staff involved in uSPEQ planning, implementation, and dissemination activities.

OFFERS COMPREHENSIVE REPORTS

The standard uSPEQ Employee Climate Survey report includes:

  • Strengths of the organization.
  • Opportunities for improvement.
  • Item summaries.
  • Custom item summaries.
  • Comparisons over time.
  • Respondent profile.
  • Employee comments.

DELIVERS TIMELY REPORTS

The standard report will be typically delivered to management within two to four weeks upon survey completion.

PROVIDES OPTIONAL SERVICES

uSPEQ Employee Climate Survey subscriptions provide the most meaningful information possible. Some providers, however, may wish to receive consultation on data interpretation and quality improvement strategies or custom reporting (e.g., advanced statistical analysis, qualitative analysis, or management reporting). These and other optional services are available at reasonable additional costs. Please contact uSPEQ to learn more.

OFFERS UNIQUE ADVANTAGES FOR ACCREDITED ORGANIZATIONS

CARF accreditation is not a condition for receiving the full range of uSPEQ Employee Climate Survey services, and CARF-accredited organizations are not required to use uSPEQ. The development of uSPEQ responds to requests to CARF from the field, which has asked CARF, as a neutral entity, to convene dialogue among a broad set of interests to provide a tool and benchmarking to help providers meet CARF standards for information management and performance improvement. However, the uSPEQ system offers unique features to programs and services with CARF accreditation:

  • uSPEQ Employee Climate Survey helps an organization meet CARF standards in gathering feedback from personnel.
  • uSPEQ Employee Climate Survey's domains span the concerns of employees and management.